Chimelong Deploys Over 300 AgiBot Robots for Guests and Hotels

30 September 2026 – Chimelong Spaceship Park in Zhuhai announced that more than 300 AgiBot robots are now operational as of this week. The rollout was jointly announced by Chimelong and AgiBot and forms part of a large‑scale experiment to integrate artificial‑intelligence‑driven embodied agents into a theme‑park environment. The robots are being deployed both inside the park itself and in the adjacent hotels, allowing them to deliver a wide range of hospitality and information services.

The indoor theme park, which officially opened in 2024, covers roughly 397,000 square metres and is divided into more than 100 zones, ranging from futuristic attractions to themed retail and dining venues. The sheer size of the site and the diversity of visitor flows create a challenging testbed for large‑scale robotics. Chimelong has previously invested in digital ticketing and real‑time location services, but the current robot deployment moves a step further by enabling physical, autonomous agents to interact directly with guests.

The more than 300 AgiBot robots are designed to perform a broad spectrum of tasks. They act as digital guides that lead visitors through the park, provide route advice based on real‑time crowding, and supply detailed information about attractions, wait times and special events. In addition, they support retail and food‑service outlets by delivering product information, taking orders and even facilitating simple payments. Within Chimelong’s hotels, the robots are used for check‑in and check‑out processes, room service and general concierge duties.

How the AgiBot robots work

According to AgiBot’s technical documentation, the robots combine advanced sensor technology with cloud‑based language models to conduct natural conversations. Each robot is equipped with 360‑degree cameras, lidar scanners and microphones, enabling it to perceive its surroundings, avoid obstacles and pinpoint the exact location of visitors. The AI software processes speech‑to‑text, interprets intent and generates context‑specific replies, making the interaction feel fluid and human‑like. Updates and learning algorithms are periodically rolled out via the AgiBot cloud, allowing the robots to adapt to changing visitor patterns.

The robots provide a concrete set of services, including:

• Personalised tour guidance with custom routes
• Real‑time route and wait‑time advice
• Information provision about attractions and events
• Product and menu‑choice assistance in shops and restaurants
• Order taking and payment processing
• Hotel check‑in and check‑out support
• Room service and concierge assistance

What this means for visitors

For the average guest, the presence of a robot translates into a more direct and potentially faster way to obtain information. Rather than searching for a human staff member or a digital kiosk, a visitor can address a robot and receive a personalised answer within seconds. Chimelong states that this could shorten queue times at attractions, because guests who are better informed can plan their routes more efficiently. Moreover, robot assistance in hotels can accelerate the check‑in procedure, giving guests more time to enjoy the facilities.

The deployment of robots may also influence the staffing structure within the park. While some routine tasks become automated, the need for human personnel in creative, maintenance and supervisory roles remains. Chimelong has indicated that the robots are intended as a complement rather than a replacement, and that staff can focus on more complex guest experiences that require human empathy.

Limitations and unknown factors

Although the rollout has been officially announced, independent measurements of operational performance, maintenance costs or visitor acceptance rates are not yet available. Chimelong and AgiBot have not published figures regarding reliability or the frequency of malfunctions. It is also unclear how the robots will cope with peak crowding, extreme noise levels or unexpected situations such as medical emergencies. These unknown factors constitute a significant point of attention for both the operator and potential investors.

What changes now? The first phase of the robot rollout is live, meaning that visitors to Chimelong Spaceship Park can start interacting with an AgiBot robot from today onward. The park has set up a dedicated information station where guests can learn how to address the robots and discover which services are available. Chimelong has said it will collect data over the coming months on usage patterns and visitor feedback, with the aim of further optimising robot interactions and addressing any operational bottlenecks in a timely manner.